Terms of Service

1. Who we are

AllyRadar is an automated web accessibility monitoring service operated by Nathan Collins, trading as AllyRadar (“we”, “us”). You can reach us at me@nathancollins.dev. By creating an account or using the service you agree to these terms.

2. What AllyRadar does — and does not — do

AllyRadar runs automated accessibility scans of web pages using a real browser and the axe-core testing engine, mapped to WCAG 2.1 A/AA, and reports the issues it finds together with scores, trends, alerts, and suggested fixes.

Automated testing cannot verify every WCAG success criterion — some require human judgment. AllyRadar is a monitoring and prioritisation aid. It is not a legal compliance audit, a certificate of conformance with WCAG, the European Accessibility Act, the Equality Act 2010, the ADA, or any other law, and it is not legal advice. A high score does not guarantee your site is accessible or compliant, and you remain solely responsible for your sites’ legal compliance.

3. Acceptable use

You may only add and scan websites that you own or are expressly authorised to test by their owner (for example, a client who has engaged you). Scanning generates automated traffic to the target site; you are responsible for ensuring you have the right to direct that traffic. You must not use the service to scan sites without authorisation, to probe for vulnerabilities, to circumvent access controls you are not entitled to pass, or in any way that breaks the law. If you configure scan authentication (headers or cookies), you confirm you are authorised to use those credentials, and we recommend using a dedicated low-privilege test account.

4. Accounts, plans and billing

Paid plans are billed monthly in advance in pounds sterling via our payment provider, Stripe. Plan limits (number of sites, pages per scan, scan frequency, and features) are as described on the pricing page at the time of purchase; we may change pricing for future billing periods with at least 30 days’ notice. You can cancel at any time, effective at the end of the current billing period; we do not offer pro-rata refunds except where required by law. If you downgrade, limits are applied to existing sites and scans. Prices exclude VAT where applicable.

5. Your data and content

You retain all rights to your data. Scan results (including HTML snippets captured from scanned pages) are stored so we can show you reports and trends, and are visible only to your account. Scan authentication secrets are encrypted at rest and are never displayed back to anyone, including you. Our handling of personal data is described in the privacy policy. If you delete your account, we delete your sites, scans, and credentials within 30 days.

6. Service availability

We aim for high availability but the service is provided “as is” and “as available”, without warranty of any kind. Scheduled scans run on a best-effort basis and may be delayed. We may modify or discontinue features with reasonable notice.

7. Liability

Nothing in these terms limits liability that cannot be limited by law (including for death or personal injury caused by negligence, or for fraud). Subject to that, we are not liable for indirect or consequential losses, loss of profits, or — for the avoidance of doubt — fines, penalties, claims, or legal costs arising from the accessibility or inaccessibility of your websites; and our total aggregate liability in any 12-month period is limited to the amounts you paid us in that period.

8. Termination

You may close your account at any time. We may suspend or terminate accounts that breach these terms (in particular section 3) or where required by law, with notice where reasonably possible.

9. General

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction. If any provision is found unenforceable, the rest remains in effect. We may update these terms; material changes will be notified by email at least 14 days before they take effect, and continued use after that constitutes acceptance.